Technical Sales Engineer – Identity Management & IT Security
Location: Remote LATAM (Costa Rica and Chile prefered)
We are looking for a driven and experienced Technical Sales Engineer to play a crucial role in executing our go-to-market strategy and supporting cross-functional teams in delivering winning customer experiences. You will work hand-in-hand with sales, engineering, and quality assurance teams to design and deliver customized Proof of Concepts (PoCs), demos, and solution architectures tailored to our clients’ identity management needs. This role requires strong technical expertise. You’ll be a key contributor to helping drive customer-focused solutions and ensuring smooth PoC and demo workflows.
Key Responsibilities:
– Support the sales and pre-sales process by delivering customized demos, designing solution architectures, and conducting technical presentations.
– Configure and integrate the platform with both source and target applications in client environments.
– Gather and analyze functional and technical requirements related to identity management challenges faced by prospects and customers.
– Collaborate with sales, engineering, and management teams.
– Manage day-to-day administration activities to ensure PoCs and demos run smoothly.
– Assist clients with integration requirements and document processes based on project complexity.
– Prepare technical whitepapers and lead knowledge transfer sessions for cross-functional teams.
– Regularly provide feedback and competitive intelligence to the product team to inform solution strategies.
Qualifications:
– 3-6 years of IT enterprise experience, with domain expertise in identity management, IT security, and/or HR platform modernization.
– Strong written and verbal communication skills.
– Knowledge of Microsoft Active Directory/Azure AD (Entra), ITIM adapters, middleware connectors, and authorization protocols such as OAuth and SAML.
– Familiarity with IDM systems (OKTA, SailPoint, Ping, ForgeRock, Centrify) and HCM systems (Ceridian Dayforce, Oracle HCM, SAP SuccessFactors, ADP, Workday) is a plus.
– Programming knowledge in Java, JavaScript, HTML, Web Services, JWT, JSON, and REST.
– Strong problem-solving, analytical, and technical skills, with the ability to prioritize high-impact activities and manage multiple priorities.
– Bachelor’s degree in a relevant field or equivalent professional experience.
– Excellent listening, presentation, and group facilitation skills, with the ability to influence and drive customer-focused results.
Why Join us?
– Be part of a fast-growing company at the cutting edge of identity management and IT security.
– Work remotely with a talented and collaborative team.
– Play a key role in shaping solutions for some of the world’s leading enterprises.
Ready to Make an Impact?
Apply today and join us in driving innovation and excellence in the identity management and IT security space!