Business culture and etiquette in Australia

It is important that you understand the business culture and etiquette of Australia if you want to move into the country. This may mean making changes to your business and market entry strategy to ensure you’re impressing the right people before company formation in Australia. This will put your business in the best possible stead for growth and expansion. Below, we offer an introduction to business culture and etiquette in Australia to give you a helping hand.

Key takeaways on business etiquette in Australia

What is the personality type for business etiquette in Australia?Australians place importance on informality and relaxed communication. Avoid tricky subjects like politics and don’t only talk shop.
Average company size in Australia97% of Australian companies have fewer than 20 employees.
Openness to remote workingWith a large territory and correspondingly long commute times, Australia is increasingly open to remote or hybrid working.
CommunicationClear communication in English will help both with business matters and with building those personal relationships.

Business culture and etiquette in Australia

Whether you’re situated in Latin America or the United States, the chances are that the way in which you do business will differ to the way it’s done in Australia. Of course, the business world remains mostly the same – networking is important, and it pays to put in the hours to build and maintain relationships with key clients who will future-proof your organization. But there are some subtle differences, and it’s important that you understand them before you get started.

Helpful Tips for Doing Business in Australia
There is a unique business culture and etiquette in Australia
  • Modesty: Like the British, Australians are modest, and don’t like people who talk themselves or their businesses up. Of course, you should sell the benefits of working with your business, but you should be modest and put the facts on the table. Be friendly and passionate about what you do, but don’t go in for the hard sell, as it won’t work! In the same breath, remember that Australians won’t necessarily shout about their success from the rooftop – don’t assume a potential client isn’t successful because they’re not wearing an expensive Rolex or showing off how much they’re making.
  • Straightforward nature: In terms of business culture and etiquette in Australia, people are very blunt and to the point, and don’t want to spend months chatting before they buy or sell to you. This is both a blessing and a curse, as it means you can enter quick and fruitful partnerships, but it also means that you have to be prepared for rejection – if you’re trying too hard to sell or you’re frustrating them by contacting them too often, they just won’t be interested.
  • Slower decision making: The Australian business scene is diverse and ever-changing, but one thing is for certain: they take time when it comes to making decisions. Exercise some patience and don’t try to push sales, as you’ll only turn off a potential buyer.

Networking When Doing Business in Australia

Infographic: steps to form a company in Australia
Uderstanding business etiquette and culture in Australia is key to success

Whilst Australians are less inclined to attend endless networking meetings and catch-ups before they work with another company, you should still put in the effort to impress. Before you do, make sure you understand the business culture and etiquette in Australia:

  1. Be informal: Australians aren’t very formal, so be relaxed and casual when you are greeting a potential client or business partner. However, stick to a polite ‘Hello’ and follow with standard English terms.
  2. Talk about the right stuff: If you’re making small talk, then stick to things like the weather, sports and pop culture, and avoid things such as religion, sex, and politics to stay on the safe side. 
  3. Be polite: Make sure that you arrive early when you’re meeting an Australian, and follow Australian working culture. You shouldn’t assume that, because a contact has invited you out for a catch-up, that they want to talk about business, so let them make the first move and take it in turns to buy rounds of drinks.

Dress smart: Just because Australians are more relaxed, that doesn’t mean you need to dress down. Stick to suits or a smart dress, and bring along a business card, too.

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Business culture and etiquette in Australia is vital for growing trade

FAQs on business etiquette in Australia

These are some of the most common questions we receive from international investors interested in business culture and etiquette in Australia.

1. Can a foreigner own a business in Australia?

Yes, by either legal persons (legal entities) or natural persons (individuals).

2. Why do business in Australia?

Over the past 26 years, Australia has had consistent positive economic growth. Its economy is strong in mining, agriculture, and services, and the people are highly innovative. The country’s proximity to wealthy Asian markets makes it a powerful regional hub.The country’s favorable tax policies and robust infrastructure further enhance its appeal, making it an ideal location for businesses looking to expand into the Asia-Pacific region.

Australia is a highly attractive destination for business incorporation due to its stable economy, transparent regulatory framework, and strong trade relationships with major global markets. Incorporating a Limited Liability Company (LLC) in Australia offers significant benefits, including limited personal liability for business debts, straightforward compliance requirements, and access to a skilled and diverse workforce.

3. How long does it take to register a company in Argentina?

Registering a company in Australia takes 4 weeks.

4. What does a proprietary company name mean in Australia?

A proprietary company in Australia, denoted by ‘Pty Ltd’ in its name, is a common business structure for small to medium-sized enterprises. It offers limited liability to shareholders (1-50), restrictions on share transfers, and compliance with ASIC regulations. While it has reporting requirements, it enjoys greater privacy than public companies.

5. What does a public company name mean in Australia?

In Australia, a public company is a business entity that can raise capital from the general public through the issuance of shares and can be listed on the Australian Securities Exchange (ASX). It has no limits on the number of shareholders and is subject to more extensive regulatory and reporting requirements compared to proprietary companies.

6. What entity types offer Limited Liability in Australia?

In Australia, both proprietary companies and public companies offer limited liability.

Biz Latin Hub can help you with business culture and etiquette in Australia

Understanding the differences between the business culture and etiquette in Australia and in your own country is important, so follow the tips that have offered above and you’ll have more confidence when navigating the market and talking to the right people. Of course, the majority of the differences are common sense, so practice good manners and you shouldn’t run into issues.

To learn more about the Australian economy, the business opportunities to form a company in Australia, and how you might take advantage of these political shifts, please contact us today.

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Craig Dempsey
Craig Dempsey

Craig is a seasoned business professional in Latin America. He is the Managing Director and Co-Founder of the Biz Latin Hub Group that specializes in the provision market entry and back office services. Craig holds a degree in Mechanical Engineering, with honors and a Master's Degree in Project Management from the University of New South Wales. Craig is also an active board member on the Australian Colombian Business Council, and likewise also active with the Australian Latin American Business Council.

Craig is also a military veteran, having served in the Australian military on numerous overseas missions and also a former mining executive with experience in various overseas jurisdictions, including, Canada, Australia, Peru and Colombia.

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